Do you allow refunds or exchanges?

No. No refunds or exchanges will be allowed. Once you complete your purchase, those tickets belong to you and are non transferable.
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We apologize for any inconveniences. Please double check your purchase dates and quantity before finalizing your checkout. Mahalo.

What happens when I buy a ticket?

You will get an email receipt with the subject line “Holoholo-ween Fall Fest and Pumpkin Patch” - this is your ticket. You can show it to us on your smartphone at the gate, or print it out.

Will Tickets be sold at the gate?

Yes, tickets will be sold at the gate this year.

$6 Online Presale/ $8 At the gate.

Do I need a ticket for a baby/infant/child?

No, children under 5 year old can come attend for free!

Do you sell food and drinks?

Yes. There will be lots of food and drink options available for purchase from local vendors on site this year! Please, no outside food or beverages are allowed on site at all.
 
Absolutely no alcohol will be permitted into, on or sold on premises. If any alcohol is discovered, you and your party will be asked to leave the venue immediately. Mahalo.

How long should we be expected to wait to get in to the event?

This year, there will be one main entrance through the arch that is directly accessible from the parking lot to the outside garden area. Wait times to check in at the entrance should be less than five minutes. Mahalo

Can we arrive early?

Gates to the parking area will not open until 9:45 AM. Gates to the garden will not open until 10:00AM. Please DO NOT arrive early.  There is no parking along the roadway or on the grass outside of the venue at all.

This is a community neighborhood and we want to be very respectful of our neighbors. Do not arrive earlier than 9:45 AM Strictly enforced. Mahalo!

Can I bring a stroller or wagon?

Yes! We highly recommend bringing a stroller or collapsible wagon for the keiki.

How much are tickets?

Tickets are $6 dollars per person for online presale, $8 on the day of at the gate. Everyone in your party must have a ticket for themselves.

Tickets will be checked at the main entrance Archway leading directly into the garden. You can pre-purchase tickets online here or you can purchase them directly at the gate. Mahalo.

Are your Pumpkins Grown locally?

Yes, our pumpkins are grown on Oahu by Aloun Farms.